| Job Title: |
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Customer Services Executive |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 30,000 to 50,000 per Month |
| Apply By: |
|
May 2, 2021 |
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| Job Description: |
We are seeking an experienced customer service resource to join our growing team.
The incumbent will be responsible for;
- Handling international customers via email & other support platforms.
- Responding to the emails regarding products and services.
- Replying to customer's calls for queries and complaints received.
- Convincing the customers while portraying the positive image of the company.
- Resolving the disputes (Payment, Negative feedback) of customers by convincing them.
- Follow-up & coordinate with different departments.
Benefits:
- Career Growth & Development, Performance-based Bonus, Medical Insurance & excellent working environment.
Term-based*
Requirements:
- Must have excellent English communication skills.
- Eagerness & ability to learn.
- Relevant experience is mandatory.
- E-commerce customer service experience is advantageous.
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| Company Information |
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Company Name: Esire
Company Description:
Esire is one of the leading international e-commerce Companies in Pakistan, established in 2011. Esire owns and manages multiple e-commerce Brands and is growing day by day. Our workplace has competent individuals with skills and passion for ensuring a win-win culture for both the company and its customers.
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